[Induction Lid Opening] Smart feeder uses infrared sensing to automatically open the lid to feed your pet when it approaches, with a sensing distance of 0.5 to 1m. No matter where you are, you can easily feed your pets.[Easy To Use] Bowl smart feeder with transparent top lid can be flipped up and down. Power digital display is simple and clear. Infrared sensor, safe and sensitive, can meet your various needs.[Sensing Features] Pet smart feeding bowl, when the pet enters the sensing range, the bowl lid automatically opens, permanently open within the sensing range, and automatically close within 1 minute after pet leaves.[Application] This is suitable for families, pet stores, pet hospitals, pet hotels, etc. Suitable for small medium sized dogs, cats and small animals. No need to worry about your pet being overfed or starving anymore.[Safe Material] Smart feeder using ABS material, safe and environmentally friendly. The inner bowl is made of food grade stainless steel, easy to clean, safe and non toxic, harmless to your pet’s health.SpecificationItem Type: Smart Feeder
Material: ABS
Front Length: Approx. 17cm/6.7in
Side Length: Approx. 21cm/8.3in
Front Height: Approx. 6cm/2.4in
Back Height: Approx. 9cm/3.5in
Stainless Steel Bowl Diameter: Approx. 13cm/5.1in
Battery Type: Lithium Battery (Shipped with Built in Battery)
Battery Capacity: 2000mAh
Endurance: 10 Hours (Subject to Actual Use)
Bowl Capacity: 350ml
Portion Size: Approx. 160g/5.6oz
Sensing Distance: Approx. 0.5-1m / 1.6-3.2ft
Package List1 x Smart Feeder
1 x Stainless Steel Bowl1 x English Manual1 x Charging Cable
Note
1. Infrared sensor is not sensitive or messy, please turn off the power to restart.2. Open the lid or close the lid in the process of bowl cover stop, please turn off the power restart.3. Induction after the bowl lid can not open or close, please turn off the power restart.4. The battery is not enough, please charge, switching power needs to be energized and charged.5. Bowl lid can not be completely closed, please check whether there is a foreign body on the bowl lid.6. Dark objects induction effect is not well, light colored objects induction effect is best.7. Manual measurement, please allow some errors.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 4-8 Business days |
| Canada, Europe | 10-12 Business days |
| Australia, New Zealand | 10-15 Business days |
| Central & South America | 15-25 Business days |
| Asia | 10-20 Business days |
| Africa | 15-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cat Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestcatshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
