Bullet Points:
1.Easy Mobility: Our dog carrier’s new wheel design ensures enhanced durability and handling, while the strong and stable aluminum tie rod base provides a safe and comfortable mode of transportation for your furry pal.
2.Widely Applicable: This dog carrier is suitable for air and car travel, camping, and daily use, allowing you to take your pet to the veterinarian and groomer with ease. It also has multiple pockets and straps for storing must-haves and carrying comfort.
3.Easy Usage: The detachable dog carrier transforms into a travel bag, giving you the option to carry it by hand, shoulder or as a trolley. With flexibility to suit different needs, it makes pet transportation hassle-free and convenient.
4.Improved Pet Observability: With multiple ventilation window and large opening design, this dog carrier keeps your pet comfortable and visible. Observe your furry friend’s status and mood while ensuring their breathing and temperature. Easy access ensures stress-free travel.
5.Improved Accessibility and Maneuverability: Take your furry friend with you outdoors with this dog carrier. Its collapsibl e structure allows for easy disassembly and convenient storage, perfect for saving space. Plus, it’s more portable when going out, making it a great choice for owners on the move.
Introducing our brand new upgraded cat carrier with wheels! Perfect for daily use, this spacious carrier can be easily removed from the chassis for added convenience. The large opening design at the top ensures easy access and the ability to save space when not in use. Your furry friend will travel comfortably in style with our excellent cat carrier.
Specification:
Product name: Dog Travel Bag
Product material: Oxford cloth + aluminum alloy
Carrying methods: shoulder, hand-held, backpack, push
Product color: gray, dark gray, blue
Product size: about 46x28x39cm/18.11×11.02×15.35 inches, the lifting rod can be extended to about 88cm/34.65 inches
Capacity: Can accommodate cats or dogs up to 30 pounds
Packing List:
Dog Travel Bag x 1set (Folding bag x1+base x1+mat x1)
Note:
Due to different lighting and screen settings, the item color may be slightly different from the picture.
Due to different manual measurements, please allow a 1-2cm difference in size.</strong
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 4-8 Business days |
| Canada, Europe | 10-12 Business days |
| Australia, New Zealand | 10-15 Business days |
| Central & South America | 15-25 Business days |
| Asia | 10-20 Business days |
| Africa | 15-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Best Cat Shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://bestcatshop.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
